Procedure

Procedure

Hard disk broken? What now?

Do not try to experiment if you have no access to important data on your PC, MAC, RAID-system or laptop. If possible, you should switch off the computer. We can then help you with the next steps. Important: never use different mains adapters or other adapters, not even from other USB hard disks.

Diagnosis is always free of charge at Max Possible. If data retrieval is not possible, you pay nothing. Hard disk broken? Describe your case by e-mail or telephone. Or come to our lab for diagnosis. We retrieve your data as quickly as possible. If you are sending your hard disk to us you can use this pdf form.

Contact Us